A heat pump heats and cools your home, so when it struggles you feel it in every season. Home Run repairs residential heat pumps for homeowners in Covington, Conyers, McDonough and nearby Georgia communities.
Heat Pump Problems We Repair
- Not heating or cooling, or blowing air that never gets warm or cool enough
- Thick ice that builds up on the outdoor unit and does not clear
- The system runs constantly and never reaches the thermostat setting
- Backup or emergency heat running often, leading to high electric bills
- Loud buzzing, clicking or grinding from the outdoor unit
- The outdoor fan or compressor will not start
- The system is stuck in heating or cooling mode
What Causes Heat Pump Trouble
Common causes include failed capacitors and contactors, defrost control or sensor problems, refrigerant leaks, a stuck reversing valve, fan motor failure, dirty coils and airflow restrictions. Thermostat settings matter too. A heat pump needs a thermostat configured for heat pump operation, or it may call for backup heat far more than it should.
Clear Diagnosis Before Repairs
We test the outdoor unit, the indoor air handler, the defrost cycle, refrigerant pressures and electrical parts to find the real problem. Then we explain what failed, whether the repair is worth it on a system of that age, and what it will take.
Heat Pump Repair FAQs
Is it normal for my heat pump to have ice on it?
A light frost in cold, damp weather is normal, and the unit should run a defrost cycle to clear it. Thick ice that stays, or ice covering the whole unit, points to a problem that should be checked.
Why does the air from my heat pump feel cooler than a furnace?
A heat pump delivers air that is warm, but not as hot as a gas furnace. That is normal. If the air feels cool or the house is not keeping up, have the system checked.
If your heat pump is near the end of its life, see heat pump installation and replacement. We serve Covington, Macon, McDonough and nearby communities.